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Mini City Halls


Detailed description of the Good Practice

In order to widen the dialogue between citizens and city administration, and thus to promote citizens´ participation in decision making processes in the city administration, the city of Novgorod has established Mini City Halls.

  • good governance
  • participatory approach
  • stakeholder involvement

Objectives of the Good Practice

The main objective of the method is to bring citizens closer to and more involved in the local government´s work –to cooperate in order to increase the life quality of citizens and to create safe and comfortable living environment.

Adapted to city administrative structure and local conditions, it has been a success! First it was established two MCHs. After just two years, 80% of the inhabitants are covered by the 10 MCHs established throughout the city.

The number of citizens’ appeals to the city authorities has increased about 10% and includes more constructive suggestions. The MCH has also connected residents with the needed services, i.e. for property maintenance. The central government of Novgorod supports the MCHs in finding solutions to the emerging problems and sees this as a good working model for sustainable grassroots development.

Participants of the Good Practice

The method was adapted by the Novgorod City Hall. Originally the idea of MCH method was got from Novgorod´s twin city of Strasbourg, France.

Target group of the Good Practice

The method is aimed for the citizens, but also for other stakeholders: Each MCH deals with the daily problems of environmental protection, local economy and social welfare. The aim is that through engagement, residents will take more responsibility for their surroundings. MCHs also connect the local business community to both the city administration and to citizens.

More Details of the Good Practice

Among positive moments of Mini City Halls’ work we can be mentioned the progress in stimulation of social activity of citizens, jointing of interests of the society, business and municipal authorities. The availability of such model of interaction of authorities with citizens has also been noticed by other Russian cities, and it has also waken the interest abroad, promoting new contacts and exchange of good practices.

Documentation and documents

SUSTAINMENT Newsletter 1: http://www.sustainment-project.net/content.php/newsletter_1

URBANworks: www.urbanworks.toolkit.eu, "Resources" section

Available files

Contact details

Veliky Novgorod City Administration
Department on work with population and social organizations +78162983492

Data sources and references

SUSTAINMENT Newsletter 1